If it was already set to 2.4 GHz, try switching to 5GHz. Once you see it, tap on it and choose 2.4 GHz.
Scroll on the screen and find the option WiFi Band. Swipe down the camera’s back LCD and tap on Preferences. GoPro Hero 11 Black, Hero 10 Black, Hero 9 Black, Max, Hero 8 Black, and Hero 7 Black, Silver & White users need to follow the below steps to switch between 2.4 GHz and 5GHz. This process is different for different models. So you need to switch between 2.4GHz and 5GHz in your camera and see which works for the pairing-up process. If your device does not have support for 5GHz, or if the option is set to 2.4 GHz in your WiFi settings, you won’t be able to form a connection. The WiFi band broadcasted by GoPro Hero 6 or newer models are automatically set to 5GHz. Connectivity issues due to different frequencies: If it is still not connecting, try the first solution. You need to follow the on-screen instructions after that to complete the pairing process. Your Bluetooth on the phone will initiate the connection. Now open up the GoPro Quik app on your smartphone. Turn on WiFi or Wireless connections(depending on your model). 
For this, follow the steps mentioned below. So this is how you can remove the paired connection between your GoPro and the GoPro Quik application. If there is no gear icon, tap and hold the GoPro’s network, and a list of options will appear. Here, tap on the gear icon next to your GoPro network.
Open Settings on your phone and navigate to WiFi. You must also delete your GoPro from the list of known WiFi networks if it is in the WiFi menu. After that, put it to charge again and do not use it until it is fully charged. For this, turn on your GoPro and keep using it until its battery drains out completely. If this does not work, you must try the power cycle process. Reset the GoPro:įirstly, you need to turn off the WiFi on your GoPro. If it is still not connecting, try the next solution. Now close the application and the settings menu entirely and then reopen it. Tap on Storage and then tap on Clear cache. Find the GoPro Quik in the list of applications that show up. 
Now open the Settings menu on your phone.Tap on the camera chooser option from there, delete the GoPro that is already paired, and you are having trouble connecting to.Once you see the restart button, tap on it to restart your device.Īfter the restart, if you can still not connect your GoPro to the application, try the next solution.Some devices might require pressing and holding the volume up + power button for this menu to appear. Press the power button till you see the restart option.
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